trash1 

Customers needing to pay a utility bill, have questions about a utility account, change the number of trash/recycling containers, or to report containers damaged or stolen, must contact the City of Goodyear Utilities Division located at 190 N. Litchfield Rd. or 623-882-7887 or by e-mail.  

Garbage and Recycle Collection Days Map

Bulk Trash Zone Map

Sanitation Services Flyer

Residents using the Internet Explorer web browser can click on the Sanitation Service Day Finder link and enter their house number address to discover which day of the month their trash collection is scheduled.  Note: currently this tool only works with the Internet Explorer web browser.

   

 

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Start   Stop   Pay Your   eBill
Service              Service              Utility Bill              (Register)

 

May 15, 2018

Last week the city became aware of a cybersecurity attack on its online payment system and immediately shut it down. Customers who are potentially impacted are those who entered information into the online payment system between June 13, 2017 and May 5, 2018. These customers will be contacted directly by the city to notify them of the breach and offer services such as credit monitoring.

Those who used a card through the automated phone system or who paid in-person at a city facility were not impacted. All Goodyear customers will receive a letter of information, and only those potentially impacted will be notified in a second letter that they fall into the group impacted.

On Monday, May 7, the city was alerted to a breach of its system. In the days since then, city leaders and Goodyear’s own IT experts spent hours working with vendors, investigators and law enforcement to determine how the breach happened, who was impacted and what it would take to secure the system.

The investigation showed cyber-attackers “skimmed” card information from the online payment system in spite of all normal cybersecurity precautions.

The city installed a new server and software, tested it vigorously, and have found it to be secure and ready for customers to resume making payments.

The city would like to thank its customers for their patience during this difficult time and apologize for the frustration and inconvenience it has caused.

 

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