Utilities Customer Service Survey

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Please correct the field(s) marked in red below:

1

Why did you contact the Utilities Customer Service Department today?

Why did you contact the Utilities Customer Service Department today?
2

How did you contact us today?

How did you contact us today?
3

My inquiry was handled promptly.

My inquiry was handled promptly.
4

The Utilities Customer Service Representative I worked with was professional and courteous.

The Utilities Customer Service Representative I worked with was professional and courteous.
5

My inquiry was resolved by the Utilities Customer Service Representative.

My inquiry was resolved by the Utilities Customer Service Representative.
6

Overall,  I was satisfied with the service provided by the Utilities Customer Service Department.

Overall, I was satisfied with the service provided by the Utilities Customer Service Department.
7
How can the City of Goodyear improve its Utilities Customer Service or any process?
8
If a member of our Utilities Customer Service Team impressed you in some way, please share that information with us:
9

If you would like to be contacted by our Utilities Customer Service Department for follow up about your experience, please give us your name, phone number, and/or email address in the box below.

  1. To receive a copy of your submission, please fill out your email address below and submit.